FAQ

Places of delivery

Currently we deliver within the USA. Our next destination is Europe.

Where is it produced?

Our products are manufactured in Ulaanbaatar and are made from 100% pure Mongolian cashmere. The cashmere comes from goats raised freely by nomads in the Mongolian steppes.

Product measures

Due to the organic nature of the cashmere fibres, there may be slight variations in size (< 5%), thickness and tone of a final piece. The cashmere yarns depending on the batch react differently to wash, dry and other stages of the manufacturing process. Our quality control work to pick up on these variations at each stage of the process, but despite our efforts if you are unhappy with the product you have received please contact us.